FAQ

How Much Will It Cost?    

This is a very common question that we are confronted with every day. The truth is that we have no idea what it will cost to repair your machine until we get it in the shop. For example, a customer will mistake a slow computer for a virus instead of a hardware malfunction. When you drop off your computer, our experienced technicians will examine your computer and have a solution to you within 24 hours. In some very rare cases, this process may take longer.

 

 

When Can I Have My Computer Back? 

Our technicians pride themselves on a quick turnaround time. On average, you will have your computer back in two business days. If you need expedited service, please talk to your assigned technician to discuss the available options.

 

 

Where Can I Find Total Computer Services? 

We have two convenient location where we are waiting to serve you. You can find us in Jamison directly across from The Bucks Club Golf Course on York Road. For those customer coming from Southampton we have a new store located in Richboro, Pa next to the Northampton Fire Department. For more information, please click here.

 

Can You Guarantee Data Integrity? 

If your computer boots to the desktop, we can guarantee your data integrity. However, if you are getting a blue screen or are stuck in a boot loop your data is not guaranteed. We will do our very best in these cases to recover all your data.

 

When Can I Drop If Off? 

You can drop the computer off whenever it fits your schedule. However, for faster service it is recommended that you call us to make an appointment. If we know that there is a computer coming in we will make room at our repair stations. To make an appointment, please call us at (215) 343-8443